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Virtual Humans Experience Design

AR/VR · Emotional Analytics · Experience Design
IndustryUrban Planning · Construction
PlatformsVR Headset · Web Dashboard
RoleSole UX Designer

Context

A future city was being planned using advanced technology and human-centered innovation. The challenge was enabling people to experience this city before it existed and understand how they emotionally responded to it.

The problem

  • Traditional surveys failed to capture authentic emotional response
  • Urban planners needed insights beyond opinions and preferences
  • Biometric data was complex and hard to interpret

The goal

  • Create an immersive VR experience of a future city
  • Capture authentic emotional and cognitive responses
  • Translate raw biometric data into usable insights

The solution

Citizens explored a realistic VR city with environmental transitions such as sunrise, sunset, and spatial changes. Emotional data was captured passively through EEG devices without interrupting the experience.

A centralized analytics platform aggregated this data and presented it through a clear dashboard that allowed planners to compare locations, sessions, and emotional patterns.

Designing for authenticity

  • Passive EEG capture to avoid breaking immersion
  • Baseline emotional diagnostics before the experience
  • Minimal prompts aligned with natural transitions

Insights platform

The dashboard translated complex EEG signals into aggregated emotional insights, enabling planners to understand engagement, mood, and cognitive response without needing domain expertise.

Outcome

  • Citizens experienced an unbuilt city immersively
  • Emotional and cognitive data was captured at scale
  • Planners gained actionable insight beyond traditional feedback

Reflection

This project demonstrated how emotional analytics can complement traditional planning tools. By measuring how people feel, not just what they say, teams can design cities that are not only functional, but emotionally resonant and human-centered.